Privacy Policy — 444 Game

1 About This Policy

This Privacy Policy applies to all users of 444 Game — whether you are browsing as a visitor, in the process of registering an account, or a fully active player depositing and withdrawing in PKR. It covers the 444 Game website at 444game.top and all features and services accessible through it, including sports betting, slots, live casino, bingo and the VIP programme.

By creating an account and using the platform, you acknowledge that you have read and understood this Privacy Policy. This policy is part of our overall terms framework and should be read alongside the Terms and Conditions. If you do not agree with how we handle your data as described here, you should not use the platform.

We review and update this policy periodically. The date at the top of this page reflects when it was last revised. For significant changes, we will notify registered users through their account contact details where reasonably practicable.

2 Data We Collect

The information we collect about you falls into several categories depending on how you interact with the platform.

2.1 Account Registration Data

When you create a 444 Game account, we collect the information you provide during registration. This typically includes your full name, date of birth, email address, phone number and the login credentials you set up. This information is required to create and manage your account.

2.2 Identity Verification Data

Before processing certain withdrawals or in response to account security checks, we may request identity verification documents. This can include a copy of a valid government-issued ID such as a CNIC, and may include a photo or a document showing your payment method is registered in your name. These documents are handled with restricted access and stored securely.

2.3 Transaction and Payment Data

We record all financial transactions associated with your account — deposits, withdrawals, bonus credits, cashback payments and any other credits or debits to your wallet. Payment method details such as JazzCash or Easypaisa account references and bank account details used for transactions are stored to enable withdrawal processing and to verify payment ownership. We do not store full card numbers; card transactions are handled through secure payment processing systems.

2.4 Gaming Activity Data

We maintain a record of your gaming activity on the platform. This includes bets placed on cricket, PSL, T20, football and other sports, slots sessions and live casino activity. This data is used for account management, bonus and VIP calculations, responsible gaming monitoring and to resolve any disputes about game outcomes or settlements.

2.5 Device and Technical Data

When you access 444 Game, we automatically collect certain technical information. This includes your IP address, device type, browser type and version, operating system, and pages or features accessed during your session. This data is used to ensure the platform functions correctly on your device, to detect fraudulent or suspicious access patterns, and for general platform performance analysis.

2.6 Communications Data

If you contact the support team via live chat or any other channel, we retain a record of that communication. This includes the content of your messages and the date and time of contact. These records help us resolve ongoing issues, maintain service quality and protect both you and the platform in the event of a dispute.

2.7 Voluntarily Provided Information

Any additional information you choose to provide — for example, when completing an account profile, participating in surveys or responding to a bonus offer — is collected and stored as part of your account record. You are not obligated to provide information beyond what is required for registration and verification, but choosing not to may limit access to certain features.

3 How We Use Your Data

The data we collect is used for specific, legitimate purposes related to operating the 444 Game platform. The table below summarises the key uses and the basis for each.

We do not use your personal data for purposes beyond those described in this policy without obtaining your consent first. Automated decision-making that significantly affects your account — such as fraud detection leading to an account hold — can always be reviewed by contacting the support team to request a manual review.

4 Payment Data

Given that 444 Game handles real-money transactions in PKR, payment data is treated with particular care. We support JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards and mobile wallets. Each of these methods involves a degree of financial data being processed in connection with your account.

4.1 What Payment Data We Hold

We store references to the payment methods linked to your account — for example, a JazzCash or Easypaisa mobile number, a bank account number for Raast or bank transfer, or the last four digits and expiry of a card. This information is retained to enable withdrawals to be routed correctly and to verify that withdrawal requests are going to a method you have used to deposit, in line with our Terms and Conditions.

4.2 What We Do Not Store

Full card numbers and card security codes (CVV) are not stored on 444 Game systems. Card transactions are processed through a PCI-compliant payment gateway and sensitive card data is handled entirely within that secure environment, not on our servers.

4.3 Transaction Records

A complete record of every deposit and withdrawal transaction on your account is maintained. These records include the amount in PKR, the date and time, the payment method used, the transaction status and any relevant reference numbers. These records are available to you within your account history and are retained for the periods described in Section 7.

5 Cookies and Tracking

444 Game uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience. Cookies are small text files stored on your device when you visit the site.

5.1 Essential Cookies

These cookies are necessary for the platform to function. They maintain your login session, remember your language and currency preferences, and ensure that game sessions operate without interruption. You cannot opt out of essential cookies while continuing to use the platform, as they are required for core functionality.

5.2 Analytics Cookies

We use analytics tools to understand how players navigate and use the platform — which games are most popular, where players encounter issues, and how different features are being used. This data is aggregated and does not identify you personally. It helps us improve the platform experience for all users.

5.3 Preference Cookies

These cookies remember your settings and preferences across sessions — for example, which sport you most recently viewed in the betting section, or display preferences you have set within your account. They make the experience more convenient without storing any financial or identity data.

5.4 Managing Cookies

You can manage or delete cookies through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, but may mean some preferences are not remembered between sessions. Disabling essential cookies will prevent you from logging in and using the platform normally.

6 Data Sharing

444 Game does not sell your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for each purpose.

6.1 Payment Processing Partners

To process your deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer or card, we share the necessary transaction and payment method data with our payment processing partners. These partners are contractually obligated to handle your data securely and to use it only for the purpose of completing your transactions.

6.2 Identity Verification Services

Where identity verification is carried out through a third-party verification service, your verification documents and relevant personal details are shared with that service for the purpose of completing the check. Verification providers are bound by confidentiality obligations and are not permitted to retain or use your data for any other purpose.

6.3 Game Suppliers

Certain game-level data — such as your session identifier and bet history for a particular game — is shared with the game supplier whose software powers that game. This is necessary for the game to function, for jackpot calculations and for the resolution of any game-related disputes. Game suppliers do not receive your full personal profile or payment details.

6.4 Legal and Regulatory Requirements

We may disclose your personal data where required to do so by applicable law, court order, or in response to a lawful request from a relevant authority. We will only comply with such requests to the extent required and will not disclose more information than is legally necessary.

6.5 Business Continuity

In the event that 444 Game undergoes a business restructuring, merger or acquisition, your personal data may be transferred as part of that process. In such a case, the receiving entity would be required to honour this Privacy Policy or provide you with notice of any changes.

7 Data Retention

We retain your personal data for as long as your account is active and for a defined period after account closure. The retention periods below reflect our standard policy:

• Account and registration data — retained for the life of the account and for five years after account closure.
• Transaction records — retained for a minimum of five years from the date of the transaction, to support financial record-keeping requirements.
• Identity verification documents — retained for the duration of your account and for five years after closure. Copies may be retained longer where there is an ongoing legal or compliance matter.
• Gaming activity logs — retained for five years. Game-level logs used for dispute resolution are retained for the duration of any active dispute.
• Support communications — retained for three years from the date of the conversation.
• Device and technical data — retained for up to 12 months from the date of collection.

Once a retention period has passed and there is no legal or operational reason to retain the data further, it is securely deleted or anonymised. You can request early deletion of certain categories of data by contacting the support team — see Section 9 for your rights.

8 Data Security

Protecting the personal and financial data of our players is a core operational priority at 444 Game. We implement a range of technical and organisational measures to safeguard your information against unauthorised access, disclosure, alteration or destruction.

These measures include TLS encryption for all data in transit, secure storage for data at rest, access controls that restrict who within the organisation can view personal and financial data, and regular security reviews of systems that handle player data. Payment data is handled through PCI-compliant systems as described in Section 4.

While we take every reasonable measure to protect your data, no online system can guarantee absolute security. You also play a role in keeping your account secure by maintaining a strong, unique password and not sharing your login credentials with anyone. If you suspect your account has been accessed without your authorisation, contact support immediately so that we can take appropriate protective action.

9 Your Rights

You have a number of rights in relation to the personal data we hold about you. These rights can be exercised by contacting the support team with your request. We aim to respond to all data rights requests within a reasonable timeframe.

• Right of access — you can request a copy of the personal data we hold about you. We will provide this in a clear format within 30 days of receiving your request.
• Right to rectification — if any personal data we hold about you is inaccurate or incomplete, you can ask us to correct it. For account-level details such as contact information, you may be able to update these directly through your account settings.
• Right to erasure — you can request that we delete your personal data. We will action this where there is no legal or legitimate operational reason to retain it. Note that certain transaction records and verification data must be retained for defined periods as described in Section 7.
• Right to restrict processing — in certain circumstances you can ask us to restrict how we use your data while a request is being resolved.
• Right to object — you can object to the use of your data for direct marketing or promotional communications at any time. You can also object to processing carried out on the basis of legitimate interest, though this may affect your ability to use certain platform features.
• Right to data portability — you can request your personal data in a structured, machine-readable format where technically feasible.

To exercise any of the above rights, contact the support team with a clear description of your request. We may need to verify your identity before processing certain requests to protect your account security.

10 Children's Privacy

444 Game is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Registration requires confirmation that you meet the minimum age requirement, and we reserve the right to request age verification at any time.

If we become aware that personal data has been collected from a person under the age of 18, that account will be closed immediately, the data will be deleted, and any deposits made will be returned to the payment method used, in line with the process described in our Terms and Conditions.

Parents and guardians who believe a minor may have accessed 444 Game using their details should contact support immediately. We will investigate and take appropriate action without delay. We also encourage households with minors to use parental control software to restrict access to online gaming platforms.

11 Changes to This Policy

444 Game may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in technology, or to clarify how we handle certain types of data. The updated version will always be available at this URL with a revised date at the top of the page.

For material changes — such as significant alterations to what data we collect, how we use it, or who we share it with — we will provide notice to registered users through their account contact details where reasonably practicable. Your continued use of the platform after the effective date of an update indicates your acceptance of the revised policy.

If you have concerns about any change to this policy, you are welcome to contact the support team to discuss them. If you do not agree with an updated policy, you may request account closure as described in the Terms and Conditions.

12 Contact Us

If you have questions about this Privacy Policy, want to exercise any of your data rights, or have concerns about how your personal information is being handled, you can reach the 444 Game support team at any time. Support is available 24 hours a day, seven days a week.

When submitting a data rights request, please include your registered account name and a brief description of your request so we can handle it as efficiently as possible. We may ask you to verify your identity before actioning certain requests.

For questions about responsible gaming tools such as deposit limits, session reminders or self-exclusion, visit the Responsible Gaming page or contact support directly.